FAQ

How long have you been in business? 

SovaHost is a professional web hosting provider and experienced data center operator. Since 2011 the company has provided private and business clients with high-performance hosting products as well as the necessary infrastructure for efficient operation of websites. 

Do you offer any money back guarantee? 

Customer Satisfaction is Sovahost's #1 Priority! We are confident you will be happy, and even offer you a full 30day money back guarantee to try us out. 

Will my services be setup immediately? 

New accounts are set-up within 4 to 24 hours from the time we receive your payment. Once your account is set-up, you will be emailed your Account Login information (User ID, Password & FTP hostname) along with some useful URLs to help you get started. You can immediately start uploading files to your new web site/Server. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or domain modification. If you didn't receive the any emails after signing up, please check your spam box. Email accounts like yahoo.com often filter system generated email into the spam box.

What payment methods do you currently accept? 

We accept PayPal, Bank Trafers and BitCoin payments.

Do you offer any discounts for bulk orders?

Yes , Please contact us to get a discount.

Do you handle international orders? 

Yes. We are proud to currently house websites for customers in over 10 countries worldwide and can host any valid domain name extension, but we cannot register some foreign extensions. 

If I need support, how can I reach you? 

Our support staff is available 24/7/365 to assist you via LiveChat, or Email with any hosting-related issues.

Can't find the answer you need? Contact us!

Testimonials

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